February 9, 2016

Lessons from the Great Telstra Outage of 2016

Tuesday 9 February 2016 is the day of the Great Telstra Outage of 2016. And there are some great communications lessons to come from this distinct lack of mobile communications. By way of background at around lunchtime, mobile telephone services across Australia were disrupted, or more precisely, knocked out across the country. The outage meant users on the Telstra mobile network were unable to make or receive calls for up to three hours, and data services were also affected. While many may have appreciated the peace and quiet of their mobile phone being ‘off the grid’ for much of the afternoon, […]